Gift Card at Hotel Isabel

1. Hotel guests may redeem eGift Cards for the full amount of accommodation during their stay at the Hotel Isabel at the time of redemption.

2. Guests who are not staying at the property may also redeem eGift Cards for experiences at the Hotel Isabel including food and beverage at a selection of restaurants or other hotel services.

3. Gift Cards are redeemable for any "pay-at-the-hotel" rate available through the Hotel Isabel website (www.hotelisabel.es), excluding negotiated rates. Negotiated rates (including volume, group, contracted, agency or other rates that have been pre-negotiated and agreed in writing, whether paid as a group or individually) are not eligible for redemption of Gift Cards.

4. The local exchange rate will be used to calculate the value of your voucher.

5. E-Gift Cards can be used for more than one transaction; the amount paid will be deducted from the total amount of the voucher.

6. E-gift cards can be combined with other payment methods. Charges in excess of the value accrued on the voucher may be settled with all major credit cards accepted by the hotel.

7. E-Gift Cards cannot be exchanged for cash and have no value until redeemed.

8. Hotel Isabel is not responsible in case of loss or theft of e-gift cards.

9. E-Gift Cards are non-transferable and may not be sold, resold, auctioned, raffled, promised or promoted as an incentive or prize by any third party as a lure for other persons or entities to participate in commercial or other arrangements with a third party. If an e-gift card is obtained by any of these methods, it will not be considered legal and will not be valid.

10. Cards are valid for 12 months. Please refer to your eGift Card for specific validity information. We regret that we are unable to extend the validity of the voucher under any circumstances.

11. Hotel Isabel may change these terms and conditions from time to time without notice. Amendments will be effective immediately.